|
Board Management Training Outline
1. Why does the board exist?
“The public interest”
The State of New York allows a not-for-profit corporation to represent itself as acting in the public interest, to solicit tax-deductible contributions, and to enjoy the same limited liability as a for-profit corporation. In using tax-deductible contributions, it is spending public funds.
The State requires that there be a process to assure that these funds are being used for the authorized purposes of the organization. This is the “governance” responsibility of the Board of Directors.
* The Duty of Care
The board is responsible for assuring that the organization acts in compliance with its mission and by-laws and fulfills its governmental responsibilities.
* Duty of Loyalty.
As part of this responsibility, Board members also have a fiduciary duty. A board member cannot make financial gain at the expense of the organization. Board members should avoid even the appearance of a conflict of interest. While it is technically legal for a board member to provide gods or services for a fee, such contracts are to be avoided if at all possible. Any contract with a Board member must be carefully scrutinized. Under no circumstances may that Board member vote on or influence the awarding of that contract.
2. How does the board fulfill its “duty of care?”
The board fulfills this responsibility by setting and monitoring the standards by which the organization acts and by assuring that the organization has the resources it needs to meet those standards. The implementation of those standards is the responsibility of the Executive Director and the staff.
The Governance responsibilities of the board
1. Provide oversight of finance
2. Insure that programs are effectively directed at achieving the mission of the organization
3. Insure that there are adequate resources for the organization and protect its assets.
4. Serve as advocates and ambassadors for the organization
5. Chart the future direction of the organization by establishing a clear mission, a plan to achieve that mission, goals to implement the plan and a process to review progress towards those goals.
6. Assure future leadership for the organization and the Board
7. Select, evaluate and support the Executive Director
3. What authority does the board have to enable it to fulfill its duty of care?
The Certificate of Incorporation and the Bylaws give the board, acting as a deliberative body, the authority to make the necessary policy and financial decisions. It is important to note however, that just like members of a legislature, board members have no authority as individuals.
Discussion
* What are the responsibilities of individual board members?
4. What is the division of responsibility between the board and the staff?
Working on this balance is the key to having a successful board. Helping the board to stay focused on its responsibilities is a key leadership challenge for the Executive Director and the Board Chair. The more board engages in matters that are the responsibility of the staff, the less resource it has to accomplish the tasks that only the board can do.
Is it a matter for the board?
* Does it involve the mission or the strategic plan?
* Are there any legal implications?
* Would it undermine the Executive director’s authority over the staff?
* Does it pass the “front page” test?
* Is it covered in the budget?
* Is it about planning or is it about implementation?
1. Provide oversight of finance
The budget
Governance responsibility
* Create the annual financial plan
* Assure that expenses are consistent with resources
* Monitor organizational compliance with the budget
Management responsibility
* Provide cost and expense data for all programs
* Project anticipated future needs
* Operate the organization within the budget
Financial administration
Governance responsibility
* Establish financial control policies
* Provide for an annual financial audit
* Approve the audit report and decide on any policy changes in response to the audit.
Management responsibility
* Financial operations (payroll, purchasing, banking, etc.)
* Implementing financial controls and providing accurate financial information
Whose responsibility?
* Selecting a new telephone system
* Hiring the auditor
* Selecting an accountant
* Supervising the bookkeeper
* Filing the IRS form 990
2. Insure that programs are effectively directed at achieving the mission of the organization
Governance responsibility
* Establish program goals to achieve the organization’s mission
* Establish program operational standards
* Monitor program outcomes
Management responsibility
* Program operations
* Management and collection of program data
* Program evaluation
Whose responsibility?
* Interviewing clients to ascertain program effectiveness
* Assessment of client needs
* Assessment of community needs
* Supervision of program managers
3. Insure adequate resources for the organization and protect its assets.
Development and fundraising
Governance responsibility
* Establish a development plan
* Provide access to resources (corporations, foundations, individuals)
* Provide financial and outreach leadership for fundraising events
* Make and obtain individual contributions
Management responsibility
* Grant research and applications
* Grant management and reporting
* Maintaining donor information and contacts
* Support for soliciting individual donations
Protecting assets
Governance responsibility
* Assuring that personnel policies and practices conform to the organization mission and to legal requirements
* Establishing a board conflict of interest policy
* Establish emergency procedures
* Assure that there is adequate liability insurance
* Monitor compliance with federal and local laws
Management responsibility
* Implementation of agency policies
Whose responsibility?
* Resolution of staff grievances
* Resolution of client grievances
* Monitoring workplace safety hazards
4. Serve as advocates and ambassadors for the organization
* The members of the board are the public relations staff of the organization
* Board members need an opportunity to talk about the aspects of the organization that have personal meaning for them.
5. Plan for the future
The Board is responsible for planning for the future of the organization.
The staff provides input and data into the planning process and is responsible for implementing the goals established by the board.
“Strategic” planning is not an esoteric process. Thinking “strategically” simply means that planning cannot be done in a vacuum. Organizations operate in an environment that has an impact on what they can and should do.
The essence of planning is to set goals
* Who should be served and what they need?
* What are the changing needs of our clients?
* How should service be provided?
* Why should the organization exist?
* Do we need to reconsider our mission?
* What kind of organization do we aspire to be?
* What is our public image?
* Are we projecting the image that we would like?
* What are the current expectations of our funders and donors?
* What are the current needs and perceptions of our staff?
* How do we maintain an ongoing dialogue with our environment to maintain awareness of changing conditions and opportunities?
Setting objectives
How will the organization accomplish these goals?
6. Assuring future board leadership
Board Evaluation
* Is there a process to evaluate board members based upon agreed expectations?
* What can be done with non-productive board members?
Board recruitment
Recruitment and nominating are the joint responsibility of the Board and Executive Director
Recruitment serves multiple purposes
* Board members become advocates for the organization
* Broadens the organizations network
* Provides the organization with a wide range of views and skills
Recruitment should be based on the tasks of the board and the qualities needed to accomplish those tasks:
* Representation
* Diversity
* Access
* Commitment and time
* General competency
* Special competency
7. Select, evaluate and support The Executive Director
* Is there a job description for the Executive Director?
o The distinction between board and management authority is clarified by the job description for the Executive Director.
* How does the Board determine the Executive director’s salary?
* Does the Executive Director have a contract?
* Is there an annual evaluation?
* Does the board ever meet in Executive Session without the Executive Director?
* Is there a transition plan?
Maintaining a productive board environment
Chair and Executive Director
A collegial relationship between the ED and the Chair is vital.
It is their joint responsibility to provide the information needed to support their respective roles.
* Regular and carefully thought out communication.
* “No surprises”
Structuring of the board agenda
* It is the responsibility of the E D to bring only those items that are within the board’s purview to the board.
* It is the responsibility of the Chair to manage the board so that they do not seek to overstep the decision making of the staff.
Committees
The leadership must establish clear expectations for each committee based on the principle challenges that the organization is facing.
* Rethinking program priorities?
* Assessing the client population?
* Evaluating funding strategies?
* Evaluating program effectiveness?
* Planning a fundraising event?
* Reviewing the personnel manual?
* Preparing the budget?
Future leadership
* Is there a process to identify the next chair?
Creating a rewarding board environment
What makes a board you would want to be a part of?
* Meaningful work
* Accomplishments
* Respect for time
* Respect for opinions
* Orderly process
* Opportunities to engage in a meaningful exchange of ideas about significant matters
* Some lightness
Action Steps
Set aside a board meeting to discuss basic board responsibilities
Establish a Governance Committee
It will be their responsibility to:
* propose expectations for individual board members
* Review the By laws
* Develop a plan for board recruitment
* Develop a plan for board and board member evaluation
* Review compliance with the BBB Standards for Charity Accountability
Set aside time to help board members understand the organization’s finances by reviewing the basic agency documents.
Current budget
Does each board member understand how the budget was prepared?
* Was the budget prepared in accordance with a programmatic plan or is it simply a projection from the last year’s budget?
* Was the income projection independently arrived at or was it created to balance expense?
* What are the cash balance goals?
Quarterly Financial report
Do the board members understand the financial reports?
* Is the organization ahead or behind the budget?
* What accounts for the difference?
* Is there anything that the board should be concerned about?
Audit report
Do board members understand the audit?
* Has the board reviewed the audit
* Has the finance committee met with the auditor to review the financial controls?
* Is the board satisfied with the selection of the auditor?
* Should there be a broader scope of audit?
Documents
Has each board member seen the basic organization documents?
IRS Form 990
Annual filing with the Charities Bureau of the Attorney General
Certificate of Incorporation
By laws
Mission Statement
Personnel manual
Executive Directors contract
Reports to funders
Prepare board members to serve as advocates and Public Relations representatives.
* Every board member should have some regular contact/exposure to the organizations programs.
* Practice an “elevator speech” about their organization
Resources
Board Source
Books and resources on Nonprofit boards
www.boardsource.org
The Foundation Center
Resources on fundraising and nonprofit literature
www.fdncentr.org
Governance Matters
NYC organization that provides resources for effective governance
www.governancematters.org
Support Center for Nonprofit management
NYC public training programs on board governance and nonprofit management
www.supportctr.org
Charity Channel
List Serves with topical articles on nonprofit issues (including governance)
www.charitychannel.com
City Limits Magazine
Monthly magazine on NYC issues
Weekly e bulletin with events calendar and job listings
www.citylimits.org
Charity Wave
Web site for nonprofit donations
www.charitywave.com
BoardNetUSA USA
Web site for matching board needs with potential board members
www.boardnetusa.org
Better Business Bureau
Wise Giving Alliance
Standards for nonprofits
www.give.org
Management Assistance Program for Nonprofits
Library of materials on nonprofit management
www.mapnp.org
Back to Resources
|